HitmanPro.Kickstart user manual / guide

This user manual / guide describes how HitmanPro.Kickstart can be used to rescue or unlock a ransomed PC that is infected with some kind of ransomware.  When your PC has been infected with ransomware you will see a message, supposedly from the police, PCeU (Police Central e-crime Unit), Europol (European law Enforcement Agency), FBI or other authorities, demanding that a fine must be paid in order to unlock the computer. Most of the time, your desktop is not accessible anymore and you cannot start any other program.

HitmanPro.Kickstart enables you to start your computer from a USB flash drive to remove the malware that has ransomed (locked) your computer. Because you cannot start the computer in the normal way Surfright developed HitmanPro.Kickstart that is easy to use for non-technical people. All you need to do is boot up your system with the help of the HitmanPro.Kickstart USB flash drive and you’re ready to go. The programs on the flash drive will make sure that you boot into your own familiar Windows environment and start HitmanPro there.

Hitman Pro

Hitman Pro [1 PC] (1 Year) $ 24.95 / £ 16,95 / € 19,95
Hitman Pro [3 PC] (1 Year) $ 37,95 / £ 25,95 / € 29,95

To create a HitmanPro.Kickstart USB flash drive you need to have access to a computer that allows you to start HitmanPro, also you need a USB flash drive with a capacity of at least 32Mbytes.
Warning: the contents of the USB flash drive will be erased during the creation process.

Download the 32 or 64 bit version of HitmanPro to your desktop from one of the links below to your desktop.

Launch the program by double clicking on HitmanPro.exe. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
When HitmanPro is started you will get a screen similar to the one below.
HitmanPro.KickstartPress now on the HitmanPro.Kickstart button with the red arrow.
Now insert the USB flash drive that you will use to write the HitmanPro.Kickstart files to, if you have allready connected a USB flash drive or more USB flash drives are connected a selection screen will be presented.
Now select the USB flash drive on which you want to place the HitmanPro.Kickstart files and press the button Install Kickstart
A warning will be presented, that is indicating that all contents of the selected flash drive will be erased before the HitmanPro.Kickstart files are written.

The USB flash drive will be reformatted before installing HitmanPro.Kickstart.
Warning! Reformatting will delete any data stored on the USB flash drive.
Are you sure to want to proceed?


If you press the ‘Yes’ button now, the selected USB flash drive will be formatted and all necessary HitmanPro.Kickstart files will be retrieved from the HitmanPro servers and written to the flash drive.
Once the process is completed a massage will be presented. You can now remove the USB flash drive from the PC and use it to remove the malware from a ransomed PC.

HitmanPro.Kickstart (booten)
Now insert the HitmanPro.Kickstart USB flash drive into a USB port of the ransomed PC and turn on the power of the PC. During the startup of the PC, enter the bootmenu of your BIOS and select the USB flash drive that contains HitmanPro.Kickstart to boot from. Note: to enter the bootmenu of your BIOS you have to press either F8, F11 or F12 depending on the manufacturer of your BIOS.
Once you have selected the USB flash drive to boot from and pressed the enter key, you will get the following message.
HitmanPro.kickstartYou can now press ‘option 1’ or ‘option 2’ to continue booting from the hard drive. The default way to boot option is ‘option 1’, which skips the master boot record of your hard drive.
If you do not press any key, the process will continue after 10 seconds using the default boot selection.
Option 2 should be used if you have a custom bootloader like GRUB installed on your hard drive that is located in the master boot record.
After a seconds the system will continue booting from your hard drive and start your installation of Windows.

If you get a message like the figure below, just choose ‘Start Windows Normally’. The reason why this message is displayed sometimes is because your Windows session did not shut down correctly the last time.
When Windows is started you will either get a logon screen, or if your system is configured to automatically logon your desktop will be started.
If you see a logon screen you can either select a user and logon, or if you wait approximately 15 seconds, HitmanPro will be started automatically on your Windows logon screen.
HitmanPro.KickstartOnce HitmanPro is started you must agree with the terms of EULA than you can press the ‘Next’ button to start the scan and if malware is found, remove it.


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